Terms & Conditions

Last updated: October 13, 2026

Welcome to ShopEase. By accessing or using our website and services, you agree to these Terms & Conditions. Please read them carefully before placing an order.

Definitions

"ShopEase", "we", or "us" refers to the operator of this ecommerce platform. "You" or "Customer" refers to any person who browses, registers, or purchases from our store.

Eligibility

You must be at least 18 years old and capable of entering into a binding contract under Indian law to use our services.

Account & Authentication

  • You are responsible for maintaining the confidentiality of your account and OTP verification details.
  • You agree to provide accurate and complete information during registration and checkout.
  • We reserve the right to suspend accounts involved in fraudulent or abusive activity.

Products & Pricing

  • Product images are for illustration; actual colours may vary slightly.
  • Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices, offers, and product availability without prior notice.
  • Orders are subject to stock availability and confirmation.

Orders & Payments

  • Placing an order constitutes an offer to purchase. Order confirmation is sent once payment is received or COD is accepted.
  • We accept Cash on Delivery, UPI, and Net Banking (via Razorpay) where available.
  • Failed or incomplete online payments may result in order cancellation.

Shipping & Delivery

Estimated delivery timelines are provided at checkout. Delays caused by logistics partners, weather, or events beyond our control are not grounds for cancellation unless otherwise stated in our Refund Policy.

User Conduct

You agree not to misuse the platform, post false reviews, attempt unauthorized access, or engage in any activity that harms ShopEase or other users.

Intellectual Property

All content on ShopEase—including logos, text, images, and software—is owned by or licensed to us and may not be copied without permission.

Limitation of Liability

To the fullest extent permitted by law, ShopEase shall not be liable for indirect, incidental, or consequential damages arising from use of our services or products.

Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in India.

Changes

We may revise these Terms at any time. Updated terms will be posted on this page with a revised date.

Contact

Questions about these Terms? Visit our Contact page.